# Quickstart

From sign-up to your first export, step by step.

Go from sign-up to your first set of exported formats. Each step links to the detail.

> **Before you start:** You need InDesign, Figma or Canva, and an email address. A work email starts a [free trial](https://withmestra.com/docs/trial/) with no card. You'll need an editor or owner role to start runs.

1. **Start your trial.** Go to [app.withmestra.com/signup](https://app.withmestra.com/signup), enter your work email and tick the box for the Terms and Privacy Policy. Wait for the human check, then select **Continue**. Details: [Your free trial](https://withmestra.com/docs/trial/).
2. **Confirm your email.** Open the link we email you. It works once, within 15 minutes. If sign-in gives you trouble, see [Sign in](https://withmestra.com/docs/account/sign-in/).
3. **Set up your organisation.** Enter an **Organisation name** and **Your name**, then select **Create organisation**. Do this within an hour of opening the link. You land on Home with a sample brand, a sample campaign and a pack of common shopping-centre sizes ready to try. If we're setting up trials by hand, we'll email you when yours is ready. See [Your free trial](https://withmestra.com/docs/trial/).
4. **Install the app for your tool.** [InDesign](https://withmestra.com/docs/install/indesign/), [Figma](https://withmestra.com/docs/install/figma/) or [Canva](https://withmestra.com/docs/install/canva/).
5. **Sign in from the app.** In InDesign or Figma, select **Sign in**. Your browser opens; choose your organisation and select **Allow**. In Canva, an owner links your Canva team once with **Link to Mestra**, then each person can select **Sign in**. You need an editor or owner role. Details are on your tool's install page: [InDesign](https://withmestra.com/docs/install/indesign/), [Figma](https://withmestra.com/docs/install/figma/), [Canva](https://withmestra.com/docs/install/canva/).
6. **Add your brand.** Go to **Setup** > **Brands** and add logos, colours, fonts and rules. See [Set up a brand](https://withmestra.com/docs/how-to/set-up-a-brand/). The plugins still call brands "Centres".
7. **Check your formats.** Go to **Setup** > **Formats**. Use the **Common shopping-centre sizes** pack that's already added, add **Social** with **Add a pack**, or add your own with **New format**. See [Masters, formats and runs](https://withmestra.com/docs/concepts/masters-formats-runs/).
8. **Create a campaign.** Go to **Setup** > **Campaigns** > **New campaign**, choose a **Format set** and **Brands**, and add the copy. See [Campaigns](https://withmestra.com/docs/concepts/campaigns/).
9. **Run it.** Open your master and, in the Mestra app, choose the **Campaign** and tick the **Centres** (your brands). In Figma, select the master frame first. In Canva, select **Read master**. Then select **Generate formats** (InDesign; it asks where to save), **Generate {n} formats · {m} centres** (Figma) or **Generate** (Canva). See [Run a campaign](https://withmestra.com/docs/how-to/run-a-campaign/).
10. **Review the results.** A format with a flag shows **To check** in the web app or **Needs a look** in the plugins. Fix it in your design, or select **Try again** if it failed or its review didn't finish. See [Fix a flagged format](https://withmestra.com/docs/how-to/fix-a-flagged-format/).
11. **Export and hand off.** InDesign saves .indd and PNG files to the folder you chose. In Figma, select **Download zip**. In Canva, follow the app's export step, then **Review & download**. With the library on, you can also use **Download all** on the run page. See [Export and hand off](https://withmestra.com/docs/how-to/export-and-hand-off/).

Want to practise first? The sample brand and sample campaign let you do a practice run before you add your own brand. Sample formats (up to 40) don't count towards your trial.

## If something goes wrong

| Symptom                                                                                           | Fix                                                                                                                                                                                  |
| ------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Sign-in link didn't work** with "This link has expired or was already used. Ask for a new one." | The link works once, for 15 minutes. **Get a new link** goes to sign-in, not sign-up. If you are new, start again at [app.withmestra.com/signup](https://app.withmestra.com/signup). |
| "Your role (viewer) can't start runs."                                                            | Ask an owner to make you an Editor. See [Invite your team](https://withmestra.com/docs/how-to/invite-your-team/).                                                                    |
| Something else                                                                                    | See [Troubleshooting](https://withmestra.com/docs/troubleshooting/).                                                                                                                 |

## What's next

- [Concepts: masters, formats and runs](https://withmestra.com/docs/concepts/masters-formats-runs/)
- [Your free trial](https://withmestra.com/docs/trial/)
- [Invite your team](https://withmestra.com/docs/how-to/invite-your-team/)