Export and hand off

Collect the files from a finished run and hand them to whoever needs them.

Before you start

• The run must have finished. See Run a campaign.
• Each app writes different file types. InDesign writes .indd and PNG. Figma writes PNG, JPG, PDF and SVG. Canva writes PNG and JPG, with PDF on request.
• Web downloads need the file library to be on. An owner turns it on in Organisation > Settings > Library > Keep exported files. See File library.

1. Check the run’s formats. Fix any flagged ones first. See Fix a flagged format.
2. Get the files from your app:
   • InDesign: the files are already in the folder you chose, in a folder named for each brand’s code. You get an .indd and a PNG per format. Select Open in InDesign or Show PNG to open them.
   • Figma: select Download zip · {n} files. You get <campaign key>.zip, with a folder per brand code. The built frames also stay in your Figma file, in a section per brand.
   • Canva: in Canva’s export dialog, choose All pages and PNG, then select Review & download. For a PDF, select Export PDF. You get one zip per brand. Each download link works for 10 minutes.
3. Or download from the web app. Open Work > Runs, open the run, and select Download all for a zip. You can also download a single file from its format.
4. Check the file names. Every app uses <campaign key>_<brand code>_<format key>_<width>x<height><unit>.<ext>, for example sample-campaign_sample-brand_digital-banner_1920x930px.png.
5. Send the files on. Share the zip, or the folder. If the next person needs to edit, share the .indd, or the Figma or Canva design.

The web zip is named <campaign key>-<brand code>-<run id>.zip. Inside, each format has its own folder.

If something goes wrong

You see	What it means	What to do
“Not kept” on a format in the web app	Mestra didn’t keep these files.	Take the files from your design app. Ask an owner to turn the library on for next time.
No PDF, JPG or SVG from InDesign	The InDesign panel writes .indd and PNG only.	Export other types from InDesign yourself.
A Canva download link stopped working	The link lasts 10 minutes.	Start the download again.
“Library full” or “Too big for the library”	The files weren’t saved to the library. The build is fine.	Take the files from your design app. Delete old files, or ask your owner.
The Mac won’t open a PNG from the panel	A Mac limit.	Open the PNG from the Finder window the panel opened.

What’s next

• File library explains what Mestra keeps and for how long.
• Export your data or close your account if you’re leaving.
• Run a campaign to build the next one.