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Connect Canva

The Mestra app runs in the Canva design editor. An owner links your Canva team once. Then each person can sign in.

In the app, brands are called Centres and flagged formats are marked Needs a look. On the web they are Brands and To check. They are the same things.

ItemWhat you need
CanvaA Canva team.
Mestra accountAn organisation. An owner must link the Canva team.
The appAccess to the Mestra app’s Canva team preview
NetworkAccess to https://app.withmestra.com

One Canva team links to one Mestra organisation.

The app isn’t in the Canva marketplace yet. It is shared with your team as a team preview.

  1. Email support@withmestra.com with your Canva team details. We add your team to the preview.
  2. Once we confirm, open the Mestra app in Canva.

Canva uses two steps. The first is once per team. The second is for each person.

Link the team (an owner, once)

  1. In the Mestra app in Canva, click Link to Mestra.
  2. Your browser opens the Link Canva to Mestra page. An owner of your organisation clicks Link.
  3. The page shows Canva linked. Go back to Canva and click Check again.

Until then, the app shows “This Canva team isn’t linked to Mestra yet. An organisation owner can link it.” Anyone who isn’t an owner sees “Only an organisation owner can link Canva.”

Sign in (each person)

Click Sign in in the app so your runs carry your name. Each new sign-in emails you with a Not you? Sign it out link.

The app asks Canva for three permissions. All three are required.

PermissionWhat it lets the app do
canva:design:content:readRead the content of your designs
canva:design:content:writeAdd and change content in your designs
canva:asset:private:readRead your private assets

Owners can see and sign out every Canva sign-in, and Unlink a Canva team, on the Apps page in the web app. Everyone else sees only their own.

There is no update button in the app. We’ll email owners when a new version is available.

In the Canva app, select Get help to open these docs. The Canva app uses US spelling, so some labels read differently from the web app.

SymptomCauseFix
“This Canva team isn’t linked to Mestra yet.”No owner has linked the team.Ask an owner to click Link to Mestra.
“Only an organisation owner can link Canva.”You aren’t an owner.Ask an owner to do the link step.
The app doesn’t show the link after you approve itCanva hasn’t checked yet.Go back to Canva and click Check again.
The link has expiredThe link step wasn’t finished in time.Start again from Link to Mestra in the app.
You need to link a different Canva teamEach Canva team links to one organisation.An owner clicks Unlink on the Apps page, then links again.

Still stuck? See Troubleshooting or Support.